With the launch of our new fiscal year, we at the Wetaskiwin Co-op, had set very ambitious goals for the upcoming year. In order to hit the road running, we hired Roy Prevost to help us elevate the levels of customer service in our numerous departments. Roy’s workshop...
Meeting planners will find Roy a gem to work with! He walks the talk of customer service. Roy provided customized goods to the audience, on time, and in a sensitive and informed manner. He treated CHFA members as his valued customers. They laughed, learned and took...
Many facilitators say they will deliver a solid quality seminar program, however very few really do. Roy Prevost and his seminar on how to compete with the “big box” stores really is value for money. In a completely different approach the onus is put on...
On October 27th, 2005, we, at the North Red CFDC and our gracious sponsors engaged Roy Prevost to deliver 2 presentations to our business community. The first event was a 2+ hour workshop in the afternoon to 50 of our local business owners and employees entitled...
Your workshop was fantastic! I particularly enjoyed the time spent helping all participants create a “Big Picture” perspective. As a matter of fact, during this interactive session, I found myself upgrading my vision 3 times in the workshop while listening to other...
Thank you for your engaging and enlightening presentation of “Retaining and Motivating Employees”. The feedback that we have been receiving has been overwhelmingly positive. If the opportunity arises, we would enjoy learning about the various demographic groups and...
Roy Prevost was a speaker at our 2009 Green Industry Conference, held this past November in Edmonton, Alberta. He presented two sessions for us; the first was a keynote presentation on Customer Service Activism, and the second one was Motivating and Retaining...
Roy’s session with our Teams re-energized them and instilled a sense of pride in doing professional work. There was a switch that was flipped for many our employees – For the first time, they saw themselves as impassioned professional sales people, doing professional...
Althought Peavey Mart has enjoyed a great year despite the economic downturn, we felt that we needed an attitude change and some inspiration as we entered 2010. We hired Roy Prevost to deliver a three hour inspirational event and he delivered in spades! Roy joined us...
We held our International Conference in Bangkok, Thailand, where our business conference’s theme was Commit for Results. A key component of our business is customer service; with Roy’s experience in this area, we were very confident he would be able to...
