Roy Prevost was one of our featured speakers at ProGreen EXPO 2013. ProGreen EXPO is a regional green industry tradeshow and educational conference. Roy presented 3 separate and unique sessions in a single day. Each session was packed, standing room only, with a...
Our international conference’s theme was Commit for Results. A key component of our business is customer service; with Roy’s experience in this area, we were very confident he would be able to communicate the message we wanted to send to our retail team....
Roy, I was impressed by your preparation taken for the two meetings with our management and supervisors before having the main meeting. We were able to discuss our focus and the core values we wanted to attain for our company. Thank you. Don Corothers, Home Hardware,...
I absolutely recommend the Core Values workshop. This is a way to take our staff to the next level, getting the values we work with and for, consistent within the company. Dan Macaulay, Manager, Sunshine Coast Building Centre, Sechelt,...
The workshop got everyone motivated, setting goals. It will definitely help take us to the next level and distinguish our stores from others. Mike Richards, Area Manager, BC
It was great to hear about core values and how they can help create Wow! service. Bernard Lau, Dealer Owner/Store Manager, Hewer Home Hardware Vancouver, BC
There are not many presenters of your caliber in the market. In fact, I can’t think of another one. You help us to have fun while we are being gently – sometimes abruptly – jolted into the reality of just why we are in business and who really is our...
Hello Roy, I am sure you meet hundreds of people throughout your course of seminars but you held a seminar in Terrace, B.C. and I had spoke with you briefly while there. I have to say that I’ve been to a few seminars that seemed more like rah, rah sessions but I...
Roy was the icing that finished a strategic review process our firm engaged in this fall. Throughout the fall the firm involved the whole team in a strategic assessment of our services and operations, as a result three needs areas were identified: enhanced customer...
Thank you again for an informative, motivating, and not least, entertaining evening. All of our staff enjoyed your presentation and feel they learned something relevant to their position/experience. The timing was great as we move into our busy xmas season – we will...
