We held our International Conference in Bangkok, Thailand, where our business conference’s theme was Commit for Results. A key component of our business is customer service; with Roy’s experience in this area, we were very confident he would be able to communicate the message we wanted to send to our retail team. Roy delivered in spades! Many delegates felt this was the best conference they had attended because of the variety and value of speakers, and Roy was an integral part of that success.
John MacNichol
Vice President – Merchandising
HY Louie
Burnaby BC
May 17, 2011