Roy is a polished, yet personable, presenter who offers a powerful message on the value of customer service. His delivery, his humour and his examples all resonated well with the dealers in our audience — and the vendors found his message worthwhile, as well. I can happily recommend Roy without equivocation for any group that counts on customer service for their success.
Michael McLarney
November 21, 2011
Top qualities: Great Results, Expert, High Integrity
(Recommendation on LinkedIn)