Your workshop was fantastic!
I particularly enjoyed the time spent helping all participants create a “Big Picture” perspective.
As a matter of fact, during this interactive session, I found myself upgrading my vision 3 times in the workshop while listening to other business owners create their future.
I can see the value of having a dynamic vision and inviting my key employees to be participants in that process. I have had one of the businesses I work with on their marketing, bring all their key staff to listen to Roy speak about “Outrageous Customer Service”.
I find that I may have read the books or taken the courses and have the formal education, but Roy brings it all to life and helps you apply all of that technical knowledge to real life. I only wish we had more time to work with the practical applications, during the workshops.
After I have attended one of these short courses, I feel energized and ready to apply the information directly to my business techniques. In fact I find that I apply these techniques to every opportunity in my life…even my own family! This is the third time I have attended one of your workshops and I am always impressed with the content and passion you communicate to the group, Roy. “Thank you for the reawakening!”
Sincerely, Christine E. Till – Marketing Manager
BC Furnace Products – Burnaby BC